Shipping
We dispatch from Motherwell, Scotland and currently ship to the whole of the UK
Delivery
All items are shipped from the United Kingdom.
After you have purchased your card, we will process and dispatch your item within 1-2 working days (excluding weekends and public holidays). We will contact you once your order has been dispatched.
Please allow 3-5 working days for chocolate bars to be dispatched (excluding weekends and public holidays). Chocolate bars are dispatched with Royal Mail 1st Class shipping (1-2 bars) or 2nd Class Signed For Shipping (3 or more bars).
Please allow at least 5-7 working days for boxes to be dispatched (this also excludes weekends and public holidays).
All of our cards are shipped via Royal Mail 1st Class service. They are dispatched in a hard board-backed envelope or postal tube to ensure safe delivery. Your order should arrive 2-4 days after you have received your dispatch email/text (excluding Sundays and bank holidays).
Chocolate boxes are shipped via Royal Mail Second Class Signed For. This usually takes about 3-5 days to arrive and requires a signature upon delivery.
Our shipping does not guarantee next-day delivery and is not tracked.
Returns
As we are a small business, we do not currently accept returns or refunds. However, if your item is damaged in any way or has not been delivered 10 working days after the expected delivery date please get in contact with us so we can resolve the problem as soon as possible.